This error is probably the result of a damaged registration service.When attempting to install software on Windows XP the end-user receives a message that reads:
"The Windows Installer Service could not be accessed. This can occur if you are running Windows in a safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance."
To resolve the problem:
1. Click on Start
2. Select Run
3. In the "Open:" field, type cmd
4. Click OK
An MS-DOS Prompt window will come up on the screen with a blinking cursor at the command line. In this window you will need to do the following:
1. Type msiexec /unregister and press Enter
2. Type msiexec /regserver and press Enter
After you have run the second command, it will return you to a new line ending with > and a blinking cursor. When you see this, you may safely close the command prompt, and try installing the software again.
"The Windows Installer Service could not be accessed. This can occur if you are running Windows in a safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance."
To resolve the problem:
1. Click on Start
2. Select Run
3. In the "Open:" field, type cmd
4. Click OK
An MS-DOS Prompt window will come up on the screen with a blinking cursor at the command line. In this window you will need to do the following:
1. Type msiexec /unregister and press Enter
2. Type msiexec /regserver and press Enter
After you have run the second command, it will return you to a new line ending with > and a blinking cursor. When you see this, you may safely close the command prompt, and try installing the software again.
