Needless to say, this is the first time I have installed EIS since I converted my laptop over to Essbase 11.1.2 running on Windows 7 64-bit. Everything seemed to be going along very smoothly building the EIS Sample until I ran the Create Sample menu entry in the EIS console. Error! And it was a very strange one at that:
Contact your AIS administrator because the Java runtime environment may not be set appropriately on the server machine.., IMPORTMODEL failed NULL. After some quick research, I found I am not alone with this issue as there are a couple of posts on OTN on the subject. With a bit of searching, I found this item on support.oracle.com:
Contact your AIS administrator because the Java runtime environment may not be set appropriately on the server machine..." EIS XML Import /Export Fails on Unix [ID 1086979.1]
The symptoms listed include:
The symptoms listed include:
- Cannot use the Import/Export feature of Models from the AIS console.
- The XML import/export feature in 64bit EIS 11.1.2 on 64bit Windows 2008 doesn't work.
- When trying to import or export any OLAP model or metaoutline to a XML file, the following error occurs: "Error -1: Contact your EIS administrator because the Java runtime environment may not be set appropriately.."
I finally got it to work by going to a 32-bit Essbase 11.1.2 VM, configuring the TBC and TBC_MD DSN’s to point to the relational database on my 64-bit server, then running the Create Sample menu item on the 32-bit machine. The import worked and inserted the data into the tables on my 64-bit system.
Once this was complete, I opened the TBC metaoutline and tried the Verify menu item. OUCH! I remember hating this issue:
According to my friends in tech support, I needed to create the tables under the TBC username. In other words, wipe the databases and start over. It was painful enough getting to this point, so I decided to figure out why the TBC username was required.
I looked at the data in all of the tables of the TBC database and found some columns where the TBC prefix existed in the data.
As this is just a test system, I decided I would try to modify the data in my effort to get the EIS sample application to work. In the end, I had to update the ‘TBC’ string to ‘dbo’ in the following tables/columns:
- OA_INFO – PHYSICAL_TABLE
- OA_INFO – ATTRIBUTE_EX_RULE
- MO_INFO – MO_OWNER
- OM_INFO – MODEL_OWNER
- OVP_REL_INFO - PHY_TABLE_1
- OVP_REL_INFO - PHY_TABLE_2
Hopefully, I didn’t miss any of the changes I made as I put this list together after getting the Verify function to work. Once this was complete, the TBC sample loaded successfully. After this brief distraction, back to work on my Java code!