HP and other Printers have a lot of little basic bugs, but if you know how to deal with some of the more habitual problems you will make the printer your friendly companion to your tasks and projects.
Possible Cause and Solutions:
This indicates a communication problem between the formatter PCA and an optional interface installed (such as a network card). Remove and reseat the optional interface card. If the problem continues, remove the optional interface card and set the printer for standard parallel interface by taking off-line and holding down "Menu" key for 5-10 seconds. Scroll through items until "I/O =" appears and use the +/- key to display parallel and the enter key to select. Then put the printer back online and send a test job from the host computer via the parallel cable. If this is successful, you have a problem with the optional I/O card and should replace it or reset it.
•Windows XP, click Start and then click Control Panel. Click Printers And Other Hardware and Printers And Faxes. In the Printers And Faxes window, from the File menu, click Server Properties, then click the Drivers tab. This shows the settings in your printer's driver. Compare the settings in this dialog box with the ideal settings in your printer's manual. If you see a discrepancy in these settings, the printer may simply need a new driver and delete old one. You can download printer drivers from the printer manufacturer's Web site.
• Get more help. Installing a new driver won't solve every printer woe, of course, so understanding Windows' built-in Help system will give you an even sharper troubleshooting edge.
