Microsoft has launched a new self-support service called Fix-it for Windows XP and Vista. Fix-it Center finds and fixes many common PC and device problems automatically. It also helps prevent new problems by proactively checking for known issues and installing updates. Fix it Center helps to consolidate the many steps of diagnosing and repairing a problem into an automated tool that does the work for you. The combination of desktop client and back-end service gives users of older versions ofWindows some of the same functionality that only Windows 7 provides by default, Lori Brownell, Microsoft's general manager of product quality and online support, said.
The Fixit Center client is currently in beta, and can be downloaded free of charge. "Irrespective of what versions people are running, and many aren't running Windows 7 today, we need to support those customers just as well," said Brownell, explaining Microsoft's decision. Microsoft used the same technology that powers the scripted diagnostic feature within Windows 7, dubbed Action Center - in some cases, the same code - to craft the client software for Windows XP and Vista.
Microsoft Fix it Center makes getting support easier than ever, with tools that help solve the issues you have now and prevent new ones.
* Easy to Install and Run: Easy-to-use wizards will guide you through the set-up process and help you anytime you need support.
* Automated: With automated troubleshooters, Fix it Center helps solve issues with your PC, even if you're not sure what the exact problem is. Fix It Center scans your device to diagnose and repair problems, then gives you the option to "Find and fix" or to "Find and report.
* Preventive Care: By helping you find and fix issues before they become real problems, Fix it Center helps keep your PC running smoothly and automatically downloading the latest solutions.
