Online computer support’ is defined as a kind of services that is provided by the companies in order to help the customer over different computer issues. This computer can be provided either to the various companies or simple home users. Now a days every company has a large number of computer , it doen't matter whether it is working in technical fields or non-technical because it is a demand of the 21 century where every one wants everything fast. Every person has different motive of using the computer , a student always looks to computer for the entertainment, study and etc. a professional always use it perfessional reasons So, it is very important to provide the efficient computer support over the different computer issues.
All the major companies have own team of technicians for computer technical support or outsource the computer support to the other companies. Computer technical support can be divided into following different categories:
Online Computer Support: — This category provides the computer support over the Internet.
Remote Computer Support: – This category provides the computer support over the remote session. Many organizations are providing the remote support that is done by software which helps in taking the remote control of the user computer.
Telephonic Computer Support: – This category provides the computer support over the telephone. Any customer can call the computer support center. Many companies are providing the toll-free numbers for their customers .
Door to door Computer Support: –In this category, a technician provides the computer support at the user home. A user can call for this service at specific time duration.
Online technical support and Online computer support services are mainly responsible for the computer optimization and repair but all list are the following:–
1.Computer Installation
2. Computer Optimization
3. Computer Repair
4.Computer Support
5.Computer Setup
6.Computer Support Services
7.Computer Setup and Install
8.Computer Troubleshoot
