AT&T to Enter in-home PC Repair Business

AT&T is getting into the in-home computer repair business as part of its new ConnecTech service that it launched nationwide last week.

The company, which provides wireless and landline phone and Internet service -- and now Internet-based television service -- said the market for in-home computer repair canada and home theater setup and technical support services is worth $1 billion.

Despite the entry of a giant like AT&T into the in-home computer repair business, local independent providers like Robert Garcia don't expect to see much if any impact to their businesses.

Garcia, whose company, Sensible Tech Solutions, has been in business for two years, says he hasn't been hurt by other larger and national competition such as Best Buy's Geek Squad service.

"I don't feel like it has," Garcia said.

He said being a locally owned company counts for a lot, especially when he gets "cold calls" from customers.

That is what Alex Harb, owner of Ribbit Computers, thinks, too.

"We're local, we're here, we'll help you right away," Harb said.

AT&T spokeswoman Chelsey Ilten said customer requests prompted development of the service.

She said the service will be provided by AT&T technicians and technicians under contract with the company.

Cost of AT&T's ConnecTech service starts at below $100, a company news release said.
A check of similar services offered by about a dozen competitors in the area showed that some offer services beginning at $75.