Help -- I Can't Get Online!

So you say you can't get online, eh? It happens to all of us; Steve Bass was landlocked just last week.

There could be lots of reasons. Instead of tearing your hair out (not a good solution for me) or spending hours trying to figure it out yourself, how about trying some of this week's troubleshooting tips It may be a good idea to save Steve's newsletter (uh, offline), so you can refer back to it when disaster strikes.

Steve Bass is PC World Magazine contributing editor & columnist and my favorite tech writer. Don