- Review your credit card statement as soon as possible after your purchase
- Get online access to your statements. Address problems immediately.
- The Better Business Bureau has a free service that will attempt to mediate a dispute between you and a merchant.
- When contacting the company, talk to someone who can actually issue a refund or correct the problem.
- Watch out for phony good reviews. Some sellers try to make themselves look good by posting glowing reviews under false identities. Amazon.com has solved the problem of made-up merchant reviews through its Real Names program. To review an item or merchant on Amazon, you must have purchased something there under a valid user name.
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