There may be a print server box on the rear of the printer that could be the reason of printer troubles. It is a small white box attached to the back of the printer. There is a lighted green button on it with the top half of the lighted button flashing. A blue network cable and a black power cable are attached to the print server box. To test whether the print server box is functioning properly:
Steps to test print server box
• Disconnect just the blue network cable.
• Using the point of a pen or small paper clip, poke it into the tiny hole just below the green light button to print a test page.
• If the print server box is working, the printer will print the page. If not, there is a malfunction in the box.
See Also
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