Open the Terminal.
Once the Terminal window opens, enter the following command at the prompt:
gconftool - -recursive-unset /apps/panel
(Remember: There should be no spaces between the two dashes before shutdown.)
Then enter the next command:
rm -rf ~/.gconf/apps/panel
And enter one more command:
pkill gnome-panel
Both top and bottom panels will appear (if missing) with their default settings.
Hope this helps.