Getting Help With Qwest Internet

This post is intended to provide quick links more than share information. Many of my clients use Qwest for their internet service  and when there's a problem, it can be hard to find the right pages and links to get help.  So I thought I would list them here.

Qwest Quick Care Software

If you ever need to re-install Qwest Quick Care Software, click here.This software is pretty handy for diagnosing internet connection problems.  So if you use Qwest, it's a good idea to download and install it you haven't already. 


Qwest Online Chat Support

Talking to tech support can be a very frustrating experience.  Not only do you have to keep up with all the automated phone redirects, but then you end up talking to somebody in India you can't even understand.   For this reason, I much prefer to chat online with tech support instead of talking to them on the phone.  It's easy and I don't have to try and decipher through anybody's accent.  Another advantage of chat support is that they can see your internet connection and even connect remotely if necessary.

To chat online with Qwest Tech Support, click here.  At the top of the page, you'll see an image of a person with the text "Need Help, click here to chat".

Online Chat Support

Getting tech support for various computer problems has become very frustrating for many.  Not only do you usually end up on hold for long periods of time, but then you end up talking to somebody in India whose accent is so thick you have hard time understanding them.  So now you not only have a computer problem, but a language barrier problem with the person trying to help you.  Frustrating indeed!

For these reasons, I will always contact tech support via their online chat system before using the phone.   Another advantage of the chat support system is that tech support can connect remotely to your computer if needed so they can see the problem first hand and even make changes for you.

Not every corporation has online chat support, but many do.  Despite this, finding their chat links can be challenging so I thought I would list them  here.  Just click the links below to go to the appropriate chat support page.

Dell Chat Support

Dell Technical Support (other contact options)

HP Chat Support 

Lexmark Support (no online chat)

McAfee Support (live chat button on top right corner of page)

Norton (Symantec) Online Chat Support

Qwest Online Chat Support

Note that I only listed the most commonly needed chat support systems here. There are more.  So if you don't see your link above, search Google.  Also, keep in mind that if you're needing help with free software (like AVG, Avast, etc., that most of these sites don't offer online chat tech support.  Instead, you can find help in their community forums).