Menlo Park, CA May 2, 2008 -- Digital Support Technology, Inc. a pioneer in automated computer support over the Internet, announced the release of PC Fixer, a proprietary computer technical support automation utility today.
With an innovative Reverse Search Engine and a comprehensive knowledgebase of support procedures, Digital Support Technology has the ambition to empower individual computer user to diagnose and fix problems on a computer. By downloading and installing PC Fixer, a computer user connects the computer to the Reverse Search Engine, which not only detects problems on the computer but also explains the problems to the computer user. After going through details of the computer problems, the computer user may decide which problems to be fixed by PC Fixer. At present, Digital Support Technology fixes the majority of computer problems for free and charges a nominal fee for some specific fixes.
Since the beta release of the automation utility, thousands of computer users have tried the simple, secure, fast and easy-to-use tool and provided enthusiastic feedback. One user of the tool acclaims, "Great job in fixing my problem. I only wish I had discovered your service sooner, I could have saved myself a lot of time and frustration. Kudos to you!"
Although the online computer support landscape is already crowded with established players like Geek Squad and Firedogs, and new comers like iYogi and Support.com, Digital Support Technology intends to differentiate itself as the most innovative and the most cost-effective online technical solution provider for millions of computer users. In addition, the company commits itself to protecting privacy and security of computer users and builds its software on the Advanced Encryption Standard (AES).
source : http://www.prweb.com/releases/2008/05/prweb908264.htm