Printer driver problem or printer settings problem

This section provide further information about When you try to print in the Access 2003 environment, you may receive a fatal system error or you may notice printing problems. If these problems occur, use the Generic/Text Only printer driver. To do this, follow these steps:

1. Click Start, point to Settings, and then click Control Panel.
2. In Control Panel, double-click Printers.
3. In Printers, double-click Add Printer.

Follow the instructions in the Add Printer Wizard to install the Generic/Text Only printer driver. Try to print from Access 2003 by using the Generic/Text Only printer driver.

Note If the printing problems exist for Generic/Text Only printer driver in addition to another printer driver, the problem is likely not printer-driver specific. However, if the printing problems are corrected by using a different printer driver, to reinstall the problem printer driver, follow these steps:

1. Click Start, point to Settings, and then click Control Panel.
2. In Control Panel, double-click Printers.
3. Right-click the printer that you want to remove, and then click Delete.
4. Click Yes if you are prompted to remove all the files that are associated with the printer.
5. Click Start, point to Settings, and then click Control Panel.
6. In Control Panel, double-click Printers.
7. In Printers, double-click Add Printer.

Follow the instructions in the Add Printer Wizard to install the original printer driver.

Note If you reinstall the printer driver and the reinstallation does not solve the printing problems, you can use a different printer driver or the Generic/Text Only printer driver again. You must also contact the printer-driver manufacturer to report the problem and to find out if an updated printer driver is available.

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