COMPUTER HELP AND TIPS.

Showing posts with label online computer support. Show all posts

Online Computer Support - A Must For Everyone

Generally, people call a computer technician to take care of any issues that arise during normal working with the PC. These might be slow processing, virus attack, hard disk crash, etc. There are also a multitude of hardware problems that not everyone can fully understand, and thus it is required for everyone to have professional help. However, calling a technician often leads to quite a few pain points.

The first issue that you might have with a technician is obviously whether he would always be available or not. This is particularly a major point of concern for people living in remote areas, or in case the problem is such that delay would only make it worse. Since there might be many more households that would require his services, there may be days when you would have to wait for hours and hours together to get him to first have a look at your problem.

The next problem which calls your attention is that your technician might not always be qualified to handle all kinds of problems. This basically means that technology is changing everyday, and your local technician might not be skilled or updated enough to handle all kinds of problems. This might also lead to him further complicating the problem!

The third point of concern could be the fact that he could charge you exorbitantly for services and hardware, marking his own commission in the latter. Since he is a single person with nobody to report to, he might as well charge according to his wish, and in case he knows that you don't have any other option, you are in for a treat!

This is why it is best to go for online computer support services. The professionals are well-trained, which makes them proficient enough to handle all kinds of requirements wart. handling computer-related issues. Further, since they are governed by a company, their charges are fixed, and much lower than independent technicians, thus negating the need for you to pay extra. Finally, since the company has many technicians on its payroll, you would never face a problem related to availability. So what are you waiting for? Go get your computer secure now, with online computer support.

Source: http://goo.gl/7bVbz

How to get online computer support

Steve Duncan, East Carolina University director of military programs, was honored May 3 with the General William E. DePuy Award, presented by the U.S. Army Cadet Command.

The award is considered the most prestigious honor given by the U.S. Army Cadet Command, the parent organization of the Army ROTC program, and has been presented only to two other individuals.

The award recognizes an individual who has provided significant support to the local or national Army ROTC program.

Brig. Gen. Arnold N. Gordon-Bray, the deputy commanding general of Cadet Command, officiated at a ceremony that honored this year's graduates of both the Army and the Air Force ROTC programs at ECU. Also present at the event was Col. William T. Wiseman, the commander of the Fourth ROTC Brigade.

Gordon-Bray praised Duncan for his continuing efforts on behalf of the ROTC program at ECU. He noted that Duncan's previous service as the deputy commander of the U.S. Army Training Support Center and in other key governmental assignments also had significantly contributed to the success of the Army.

While a civilian employee of the federal government, Duncan earned the Superior Service Award, the Meritorious Civilian Service Award and the Decoration for Exceptional Civilian Service – the highest award presented to civilian employees of the Army's Remote technical support program recognized ECU's online master's of science program in Computer support Science and Technology Systems was named a "best buy" from an organization that evaluates online degree programs.

GetEducated.com, which serves as a clearinghouse to showcase and evaluate accredited online degrees, employs college experts to review each online program. In 2007, ECU's online MBA and education degrees ranked one and three, respectively.

ECU's master's program in computer support science ranked seventh out of 68 programs nationwide. Housed in the College of Technology and Computer Science, the program offers four master's of science degrees: computer science; computer networking management; data communications technology; and information security.

Program seeks to help veterans

A program to assist mental health professionals working with returning war veterans will be offered May 29-30.

The May 29 session will focus on mental health of service members returning from active duty in Iraq and Afghanistan. It will be held at 5:45-9 p.m. at the Edwin W. Monroe Eastern AHEC Conference Center, 2000 Venture Tower Drive, Greenville. The program is aimed at primary care physicians, psychiatrists, nurse practitioners and physician assistants.

The May 30 workshop will help mental health professionals apply clinical skills to their work with these veterans and their families.It will be held from 8:30 a.m. to 4:30 p.m. at the Pitt County Agricultural Center, 403 Government Circle, Greenville.

Speakers for these events include Dr. Harold Kudler, mental health coordinator for Veterans Affairs medical centers in North Carolina, Virginia and West Virginia; Dr. Vince Arnold, retired Navy and director of the Deployment Health Center at Camp Lejeune; Dr. Kristy Straits-Troster, clinical psychologist with Veterans Affairs.

The events are sponsored by the Eastern Area Health Education Center, the Southeast Area Health Education Center, the N.C. Citizen Soldier Support Program, the Veterans Administration and others.

For more information, call (910)-792-5560, Ext. 100 or visit http://eahec.ecu.edu/calendar/mental.cfm?category=mental_health.

Engineering grads donate

ECU's first graduating class of 22 engineers donated $1,500 to ECU's Engineering Foundation. The announcement was made at the College of Technology and Computer Science Recognition Ceremony on May 10.

"This generous and forward-thinking gift is the start of alumni involvement in the engineering program," said Paul Kauffmann, chairman of the engineering department. "Our first graduates have demonstrated their commitment to enhancing engineering access by this donation which will focus on scholarships and financial support for future students."

Business sets scholarship mark

The College of Business recognized 96 undergraduate and graduate students with scholarships at an awards banquet on April 29.

The scholarships totaled $120,000 for the 2011-09 academic year – almost doubling last year's sum of $65,000.

"These scholarships reflect the generosity of our alumni, faculty, and friends – they have shared their success so that others can succeed," said Frederick Niswander, dean of the College of Business,

Trujillo named chair of OT

Leonard G. Trujillo has been named chairman of the Department of Occupational Therapy in the College of Allied Health Sciences.

Trujillo, who holds a doctoral degree, has been an occupational therapist for 30 years with the majority of his clinical experience in the U.S. Air Force. He was the only USAF officer to have held the position of program director for the Tri Service OT Assistant Program at the Army's Academy of Health Sciences, Fort Sam Houston, Texas.

Prior to joining ECU, he was an associate professor and associate dean at the School of Occupational Therapy at Texas Woman's University in Dallas.

source : http://www.reflector.com/local/content/news/stories/2008/05/19/ecunotes.html

Computer Support for Device Driver

Device drivers are the essential glue that holds the entire computing environment together and keep your computer run smoothly and efficiently. It is nothing but a software package that gets obsolete with a change of hardware or software component. Besides hardware components attached to your PC, upgrading networking components of your operating system and certain applications software, as mentioned by the tech support experts, can also cause problem with device driver. So, computer support professionals always suggest user to upgrade their device driver at a periodic interval. You will be assured to hear that your device driver can be updated automatically.

Your system will show errors in normal operations like network accessing, printing, faxing, or simply connecting your system to wireless network when device driver obsoletes. So, if a device just stops working the normal way, check your device driver. If you are using Windows Vista or 7, just go to start menu and click on Device Manager. But if you are in XP, go to control panel from Start window and click on Performance and Maintenance where you will find the System icon. Click on it and then on Hardware tab and so you will get the Device Manager option.

Now if there is a problem with any of the system devices, there will be an exclamation mark next to its icon. You can ask your online computer support vendor to help you fix the device error who will help you examine and work to resolve the issue accordingly.

Free Tech Support Announced for Windows’10 Upgrade

If you are thinking about upgrading your present Windows platform with some latest versions, there will probably be no better time than now to do that. Recently Microsoft officials have announced a free OS upgrade to Office 2010 for Windows 7 users, which means; Microsoft will provide you with Windows 2010 installation service and tech support for free if you have active Office 2007 in our system. The service has been named as “Office 2010 Technology Guarantee”.

You don’t have to bear much to gain the eligibility for the program. Simply upgrade your system with Windows 2007 or purchase a new PC with the OS version installed by October 31, 2010. You can get other needed assistance apart from installation services through remote tech support or online computer support companies.

However, it is not clear if the service applies for those having Windows 2007 already. You can go through tech support forums to get your related queries answered and discuss more about the improved features of Office 2010 to find if it’s really worth upgrading from 2007 or not. If you already have used the beta version of Office 2010, let us know your experience here.

New Computer Support Automation Utility

Menlo Park, CA May 2, 2008 -- Digital Support Technology, Inc. (, a pioneer in automated computer support over the Internet, announced the release of PC Fixer, a proprietary computer support automation utility today.

With an innovative Reverse Search Engine and a comprehensive knowledgebase of support procedures, Digital Support Technology has the ambition to empower individual computer user to diagnose and fix problems on a computer. By downloading and installing PC Fixer, a computer user connects the computer to the Reverse Search Engine, which not only detects problems on the computer but also explains the problems to the computer user. After going through details of the computer problems, the computer user may decide which problems to be fixed by PC Fixer. At present, Digital Support Technology fixes the majority of computer problems and solution for free and charges a nominal fee for some specific fixes.

Since the beta release of the automation utility, thousands of computer users have tried the simple, secure, fast and easy-to-use tool and provided enthusiastic feedback. One user of the tool acclaims, "Great job in fixing my problem. I only wish I had discovered your service sooner, I could have saved myself a lot of time and frustration. Kudos to you!"

Although the online computer support landscape is already crowded with established players like Geek Squad and Firedogs, and new comers like iYogi and Support.com, Digital Support Technology intends to differentiate itself as the most innovative and the most cost-effective online technical solution provider for millions of computer users. In addition, the company commits itself to protecting privacy and security of computer users and builds its software on the Advanced Encryption Standard (AES).

source :prweb.com/releases/2008/05/prweb908264.htm

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Online Computer Support

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How to get online computer support

Keep in touch with onilne computer support

Keep in touch with online computer support

When you're out of the office, 01 Communique's I'm InTouch 6.1 lets you access your computer from afar. With I'm InTouch 6.1 installed on a Windows XP or Vista host computer, you can access that host computer from any remote Windows computer support on the internet via a web browser.

Now you can take control of the host's desktop, view its attached webcams, access its files and print them to your local printer. There's an option to access the host in Stealth Mode, which is handy when you want to check up on people. One impressive feature is the ability to access the Outlook inbox on the host via a webmail-style interface, which is more responsive than using the full remote desktop.

You would be better off setting up webmail access to your email on the server, but I'm InTouch could be useful if your email provider doesn't provide remote access to your inbox.

New features in version 6.1 include audio support and multi-monitor configurations, letting you view all of the host's displays even if your remote computer support services has only one monitor. When you take control of a host you can choose to view its desktop or a Windows Explorer-like view of the hard drive's contents. When you're viewing the desktop, a small drop-down menu lets you access features such as file transfers and switching to full-screen mode. I'm InTouch is also designed with hand-held devices in mind and is optimised for Pocket PC and Blackberry devices. A

long with remote access, it offers basic collaboration features such as chat and a whiteboard. Up to 10 remote users can access the same host simultaneously, which means you could use it for training sessions and online meetings - although if this is your primary requirement you might be better served by dedicated offerings from the likes of Citrix Online or Cisco's WebEx. One of I'm InTouch's drawbacks is that it is very Windows-centric. Not only are hosts restricted to running XP or Vista, but 01 Communique only supports remote users running Windows using ActiveX or Java via Internet Explorer or Firefox.

We managed to access files on our Windows XP machine from Safari and Firefox on our Leopard MacBook, and Safari on our iPhone but we couldn't view the host's desktop. I'm InTouch does the job but its biggest problem is that competitors such as LogMeIn and Citrix Online's GoToMyPC are more user friendly, more flexible and offer remote connections from more platforms. For example, unlike LogMeIn and GoToMyPC, I'm InTouch's web interface doesn't show you a list of all your host computers and their status (we're told I'm InTouch Premium will offer this, available in June). Nor does I'm InTouch's web interface make it easy to add new host computers.

Source : http://www.theage.com.au/news/upgrade/keep-in-touch/2008/05/27/1211653953797.html

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What is Storm Worm?

Storm Worm, also known as DoS.Storm.Worm or Win32.Storm.Worm, is a worm type virus that spreads via e-mail, using a variety of subject lines and text messages relating to news events or other current events. This worm virus tries to seek out Microsoft Internet Information Services (IIS) systems that do not have the proper security patches.

The Storm Worm began infecting mostly private computers in Europe and U.S. in 2007. In that year this worm virus accounted for 8% of malware infections globally. The virus spread through e-mails as an attachment. When an attachment is opened, the malware installs the wincom32 service, and injects a payload, passing on e-mail to destinations encoded within the malware itself. According to some antivirus company reports, it may also download and run the Trojan.Abwiz.F trojan, and the W32.Mixor.Q@mm worm. The Trojan disguises on the spam with names such as "postcard.exe" and "Flash Postcard.exe," with more changes from the original attack as it mutates. Some of the known names for the attachments include:

Postcard.exe

ecard.exe

FullVideo.exe

Full Story.exe

Video.exe

Read More.exe

FullClip.exe

GreetingPostcard.exe

MoreHere.exe

FlashPostcard.exe

GreetingCard.exe

ClickHere.exe

ReadMore.exe

FlashPostcard.exe

FullNews.exe

NflStatTracker.exe

ArcadeWorld.exe

ArcadeWorldGame.exe

with_love.exe

withlove.exe

love.exe

frommetoyou.exe

iheartyou.exe

fck2008.exe

fck2009.exe

Move Your Business from Windows to Linux and get remote technical support

Windows Vista debuted to muffled applause, followed by lackluster sales. Up until June 30, cash-strapped businesses looking to avoid the cost of upgrading to new Vista-compatible hardware could still purchase . Now, however, Windows XP is available only as a costly "downgrade" from Windows Vista--if you buy a copy of Vista, you can install the 6-year-old XP operating system using the Vista license.

If that feels like a waste of your small business's precious IT budget, and you're still , look no further than . The latest distributions are free, easy to install, and highly customizable; they harness your existing hardware without overtaxing it; and they include a wealth of productivity applications and utilities. You may already have a closet Linux expert on staff, but if you don't, paid support is usually available at rates far less than Microsoft's.

Making the switch from Windows to Linux will incur some costs as employees and support staff adjust to the new system's configuration settings, utilities, and applications. Even so, the savings in future hardware and software upgrades could be huge.

No License, No Fee, No Problem

Though you can purchase boxed commercial versions of Linux that include support, every Linux distribution is also available for free under the terms of the open-source Once you figure out which distribution you'd like to use (see below), you can simply download, burn, and install it on as many systems as you choose. Your software licensing fee is zero, compared with the $300 per seat for the full version of Windows Vista Business Edition. And, another bonus, Linux lacks Microsoft's intrusive activation requirements.

In addition to thousands of other free applications ( for some of my favorites), most Linux distributions come with a copy of Though not a feature-for-feature substitute for Microsoft Office, OpenOffice.org definitely does the job, and for $500 less per workstation than the cost of Office Professional 2007. OpenOffice.org lacks an equivalent to Microsoft Outlook, but just about every Linux distribution includes Novell's free PIM.

A few key Windows-based applications such as AutoCAD and Photoshop lack Linux replacements, but for many office workers the missing functionality hardly merits spending $800 more for Windows and Office. Many Windows applications will run at native speed under Linux via the utility included with most distributions. For those that don't work with Wine, two more options exist: You can install a copy of Windows using one of the available free virtualization utilities, such as or you can install Linux to dual-boot with Windows.

For most distributions, the same disc will contain server applications, including the Apache Web Server, the MySQL database engine, virtualization, and support for leading commercial databases and CRM applications from companies like Oracle, Sybase, and SAP. The Samba networking software emulates Windows Server's networking features admirably, and for free, versus starting price of $999. You can even replace your costly Exchange server installation with the free, open-source .

Whether you're using desktop or server versions of Linux, the operating system is famous for one other important feature that Microsoft is still gradually adding to Windows: security. Linux is not somehow magically immune to viruses, worms, and other Internet-based attacks. However, the reality is that the vast majority of existing attacks target Windows and Windows applications. Mostly , Linux is simply not subject to most of the Internet-based malware that threatens PCs. The targets Windows.

Don't Panic at the Distro

No two Linux distributions are the same, differing mainly in how user-friendly their installers are, how willing they are to include experimental or nonstable versions of software and utilities, and how they offer access to updates.

Linux distributions also differ in how well they support your particular hardware, especially wireless networking devices and display adapters. Perhaps the easiest way to directly assess this support on your particular hardware without having to actually install Linux is to download, burn, and boot a live-CD distro. Ubuntu, OpenSuSE, and literally hundreds of other Linux distributions come in versions.

Get Help, If You Need It

The reality of operating system support is that it costs a lot of money, whether it comes from Microsoft, Apple, Novell, or Canonical. Your copy of Windows Vista comes with 90 days of remote technical support via phone, e-mail, or chat that starts the day you activate the product. After that, Microsoft charges $60 per support incident.

Commercial Linux distributions offer similar, but less expensive, support options. The community-supported OpenSuSE 11.0 comes with 90 days of installation support. For long-term support, choose SuSE Linux Enterprise Desktop (currently in version 10) for $50 per year, or go with Ubuntu and buy a support contract from maker Canonical starting at

If you're already doing without dedicated support staff for Windows, one year may be all the paid support you need for Linux. Ubuntu users joke that simply googling for technical support usually results in the exact answer you're looking for on Canonical's forums.

Linux is different from Windows, but it isn't an alien life form. The human investment you make in transitioning away from expensive Windows and Office licenses may pay for itself quickly. More important, you'll be free to run the desktop and server software of your choice, on hardware you can afford.

source: pcworld.com/article/147879/move_your_business_from_windows_to_linux.html

Reasons To Choose An Online Computer Support

Having a slow computer is one of the most common PC issue. Computers tend to run slow within a period of usage. There can be various reason associated with it may be the hard drive has no space or may be your system is affected with virus or a spyware. The moment you come to realize about this, you begin to feel that your system needs to be taken to computer repair shop. The feeling of spending huge bucks after a computer repair can make you feel sick. You cannot even go away with it because you need to meet an important deadline or read on important official email.

At this time you always wanted an online computer support that can save you from the hassles of paying a visit to computer repair shop.

Why should you go for an online computer support?

You do not have to pay a diagnostic fee if the remote PC technical experts cannot fix your computer.
Most of the online computer experts charge by service not on hourly basis. This is how you know how much you pay so that you can make an informed decision.
Most of remote PC technical expert have many testimonial so that the new customers can read what others have to say.
Some of the online computer support companies are environment friendly as they boast of to cut out the fossil fuel. The best part is that their servers are hosted on green energy servers.

These are some of the reasons for which you should go for an online computer support.

UC launches new online library

With a new online resource that became available Tuesday, users can browse the collections of all libraries throughout the , as well as thousands of libraries worldwide.

UC officials joined with the OCLC Online Computer suppport Library Center to create what they describe as a "next-generation, shared online catalog" that allows computer users to view and find collections from each campus library, including UC-Berkeley, UC-Davis, UC-Santa Cruz and UCLA.

Founded 41 years ago, the OCLC Online Computer support Library Center of Dublin, Ohio, is a nonprofit, membership, computer library service and research organization that works to expand access to library systems worldwide. At present, more than 60,000 libraries in 112 countries and territories around the world use OCLC services to locate, acquire, catalog, lend and preserve library materials.

"OCLC's vision for seamlessly integrating discovery of locally held library resources with resources held elsewhere across the international bibliographic network is similar to ours," Karen Butter, UC-San Francisco librarian and chairwoman of the UC/OCLC executive team, said in a statement. "The partnership with OCLC offers an opportunity to present the vast UC library collection in ways that are consistent with the discovery needs of today's faculty and students..."

OCLC's WorldCat system permits users to find a selection of article citations, archival materials and UC and other universities' digitized books. Other features include a single search box, relevancy ranking of search results, result sets that bring multiple versions of a work together, easy ways to refine results, citation formatting options, reviews and cover art.

Source : http://www.bizjournals.com/eastbay/stories/2008/05/26/daily14.html

Understand Error Codes for Immediate Computer help

A computer user can get various error codes while accessing their system. One need to understand the error codes to get proper computer help from the tech support. The error codes help computer help tech support service provider prescribes similar solutions for further cases. service providers to categorize technical issues and fix them in a most organized way. In fact the error codes give developers a little indication on how solve the issues. Also maintaining the error codes a tech support service provider prescribes similar solutions for further cases.

As suggested by the computer help professionals system error codes fall into a few basic categories. While most of the errors are still have to be addressed by tech support professionals, knowing the nature of the code, users can also determine a solution from their previous experience. Therefore, look at the error code and mind to make a note of that to get perfect solution in future even without a technical support.

Bluetooth Technology: Know How it Works

Bluetooth technology is a popular technology these days and has found its use in different ways like mobile phones, hands free headsets, printers etc. The wireless technology works on different international standards and 802.11 happens to be the most common of the wireless IEEE standards. The Bluetooth is based on the 802.15 IEEE standards and is used for short distance wireless communication based on a Personal Area Network (PAN) which is actually the adhoc mode of connection, in other words it is a wireless connection without the involvement of a router in between devices. We should not confuse it with the normal 802.11 wireless. It supports upto eight devices in the Bluetooth network. It supports a data transfer of 24 Mbit/s for the version 3 type Bluetooth device and the class1 type supports upto 100 meters of distance for transmission. The PAN, SPP, DUN, HID, HCRP are the Bluetooth profiles supported in Windows XP, Vista or 7.

However we have seen that Bluetooth devices need maintenance as well. A Bluetooth icon should always be there for an active Bluetooth device connected to the computer. If the Bluetooth device does not get detected then make sure that the option “Turn discovery on” check-box is checked in the Options tab when you click the Open Bluetooth Settings tab after right clicking the Bluetooth icon in the system tray. “Allow Bluetooth device to be connected to this computer” and “Alert me when a Bluetooth device wants to connect to this computer” are the options in the same “Options” tab that needs to be checked. Removing the Bluetooth device should remove the entries in the device manager which can be reloaded in a proper way. A Bluetooth device uses 500 milliamps of power when connected to a USB port and that makes it necessary for the proper power distribution at the ports otherwise the device will fail to get detected. Make sure that a cordless phone or a true Wi-Fi set-up or microwave ovens are not emitting radio waves which can hinder the proper functioning of the Bluetooth device. Double click the Bluetooth icon in the control panel and see whether the Bluetooth device is listed under the Device tab or not. From here we can click on the Add button to add a Bluetooth device to the computer. For devices to get detected the two devices should “pair” properly. When two devices pair properly they exchange passwords and device information properly. Troubleshooting can be done at the device manager level or in the registry as well but it is better to contact a technician for that.

One point to note is that even if a PAN is used for connectivity an APIPA (automatic Private IP Addressing) address is taken up by the computer that is an IP starting with 169.x.x.x. It uses TCP /IP for communicating and all this happens without the presence of any router !! The peripheral other than the computer, for example a Bluetooth printer should have a similar IP address. Make sure that the printer is configured first for Bluetooth and then you can run the Bluetooth installation wizard from the control panel of the computer.

Firms Need More remote computer support Professionals to Log On

The world is full of youngish people who know everything there is to know about computers and the Internet, right?

Wrong.

In fact, industry sources say there are shortages worldwide of the people who know how to make that entire blinking, beeping cyber-universe go.

All those high-tech jobs that went to India, Pakistan and so on? They were mostly low-level support jobs, according to more than one professor of Computer Help and Support science.

Today, just about every company has a Web presence, said Kelly Lewis, president of the nonprofit Technology Council of Central Pennsylvania.

"There are not enough skilled people in the world to do this kind of work," Lewis said.

In the greater Harrisburg area, Lewis said, the industry is short 500 to 1,000 technology professionals, with companies raiding one another for techs and engineers.

"It's an international competition for talent, the scientists, technologists, engineers and project leaders," he said. "The demand will only get greater."

GeoDecisions Inc., a division of Gannett Fleming Inc. in East Pennsboro Twp., has had such a tough time finding qualified Web developers that the company helped Harrisburg University of Science and Technology create a curriculum to meet this specialized need, said Eric Darr, university provost.

GeoDecisions has hired three of the university's 20 graduates in the last two years. Five GeoDecisions employees teach at the school, Darr said.

Bob Scaer, president of GeoDecisions, said the motivation behind the company's commitment to the university is to add entry-level high-tech workers to the region. The company must still rely heavily on recruiters to scour the country and find workers who possess the advanced skills that GeoDecisions needs.

"We struggle to find these people," he said.

GeoDecisions isn't the only company that has come to Harrisburg University with a need for more talent, Darr said. Smart & Associates, a regional technology consulting firm, created two internships for Harrisburg University students just to support a contract Smart has to develop a Web portal for the state Department of Education.

Part of the looming problem in the networking field is that many of its earlier experts are retiring.

"The real challenge in the midstate is that 30 percent of the work force right now at all the Department of Defense facilities in our area is eligible for retirement," Lewis said.

Employers are desperate for workers in the networking field, said Kenneth Yarnall, a professor of math and remote computer support science at Lebanon Valley College. Reports from the Bureau of Labor Statistics indicate that there will be tremendous growth in the next decade for jobs in the computer support science and math industry.

Despite the need, the number of students majoring in computer science has not kept pace.

David Hutchens, chairman of Millersville University's introduced new computer support automation utility software for science department, said enrollments have dropped in the past seven years, leveling off in the past two to three.

"We have half as many incoming students as we had in 2001," he said.

At Shippensburg, Carol Wellington, chairwoman of the computer science department, said it's a national trend that fewer students are enrolling in computer science programs.

At Lebanon Valley College, Michael Fry, a math professor who also teaches computer support science courses, believes the decline in students has stabilized.

"There is more demand for our students than there are students," he said.

But why the ups and downs?

"I think there is a misconception in the general population that there are no jobs to be had in computer science because they're all being shipped overseas," said Lewis.

"That's not true. There are more people working in the field than in 2001, and the job market seems very strong," he said.

Some companies, like California-based Cisco Systems, have created partnerships with government and non-government organizations, schools and industry designed to teach students how to build and maintain computer networks.

Cisco's Networking Academy is now in its 11th year, said Gene Longo, who manages the program. Pennsylvania was one of the first states where the Cisco program caught on, and Carlisle was one of the first districts to adopt it, Longo said.

The 90 or so academies in schools across Pennsylvania have put 11,000 students through the Cisco program, including Jon Strine, 24, systems engineer at The Patriot-News. Strine went through four semesters of the academy at Carlisle High School, graduating in 2000.

"For me, it was the first entry into data networking at a deeper level," he said. "I fell in love with data networking. It opened up a lot of doors."

Abner Vargas, 22, came to the U.S. from the Dominican Republic when he was 11. He just graduated from Harrisburg University and has gone to work for Highmark, for whom he interned while he was working toward his computer science certification.

"I am working on Highmark's legacy modernization program, which means basically that I am helping to modernize their system, and automating some of the processes," Vargas said.

He said there is clearly a shortage of people trained in the computer sciences and technology.

"We have some contractors from other countries working here now, because there aren't enough trained people over here to do everything they need done," he said.

He added that bringing engineers and other technical people from overseas to work is expensive, time-consuming and requires whole forests of paper work.

"They would much rather have people from here. But there has been a real shortage in the past few years," Vargas said.

According to figures provided by the Pennsylvania Department of Labor and Industry, a software engineer in the commonwealth can earn between $55,000 and $96,000 annually.

A computer support specialist can make between $28,000 and $48,000, and a network administrator from $41,000 to $78,000.

The industry has been working for some time to boost interest in students in the science, technology, engineering and mathematics courses network professionals need. But Hutchens said there is no easy answer as to how to get that done.

Hutchens said incoming students could use a better math background in high school. He said his department even visits middle schools to spur interest among students. At the college, he tells students there are jobs everywhere.

At Shippensburg, Wellington said, there are usually 25 to 50 graduating with a degree in computer science.

"Everyone who graduated who wanted a job had a job," she said, with many in the midstate. "Students need to know computer science is fun."

Source : redorbit.com/news/science/1435567/firms_need_more_web_professionals_to_log_on/

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Keep Your PC Healthy With Online Computer Support

Computer is a basic requirement nowadays and to meet pace with the modern lifestyle, your computer must be equipped with all the latest advancements and technology.

Computers are borne with few problems occasionally and at those moments online computer support helps you and everybody look for resources providing computer technical support.

Multiple reasons are there due to which popularity of remote computer support model has been increasing rapidly. The prior supportive reason is its reasonable and much cheaper on-site tech support, which saves travel time and cost of fuel as for even minor issues you need to take your computer or laptop to the repair center.

Online support is available 24×7 and all through the year, just required to dial the number of the service provider. And to avail online PC support it is required to pay very small amount for enjoying state of the art diagnostic and troubleshoot service for hassle-free computing.

The support works efficiently for all issues either software or hardware. You require computer to carry normal tasks like browsing the internet, checking your email, using Microsoft office and similar tasks, you just need to ensure that your computer remains updated on the software front. Updating and installing relevant software on your computer will benefit you significantly.

The supports services ensure not only the protection of equipments but also create a back up for your data, and protect your network from cyber crimes such as hacking, e-mail bombing, unauthorized access and virus attacks.

Online computer support services are the most preferred alternative of millions of customers. They assist in fixing all the problems pertaining to your computer at the software end. The most attractive part is its availability which is throughout the day, 365 days an year at relatively cheaper payments.

Online services provide you with every kind of computer services like computer and laptop repair, PC maintenance, networking solutions, and several other IT enabled services. Online services are exclusively advantageous for small businesses which cannot afford to hire a full fledged IT department.

Online support resolves all types of PC problems including most critical problems too, which may be Operating System Support, Internet Setup Support, Virus Removal Support, PC Security Support, Software Support, Computer Optimization support, are just few from the list.

Online technicians resolve all the issues of the customer's PC at their level best and help to satisfy the customer's needs and enhance their goodwill too. Almost all online support providers hire best tech support technicians for the job.

Multiple online service providers are competing in the market with their outstanding services, but it is suggested to conduct some research before choosing any of them.

Online computer support is gaining its share of importance from the popularity by providing secure online remote tech support for our customers, so just sit back and relax as our technicians will solve just about any type of computer problem you may have.

Source: http://goo.gl/0dBuq

Computer's for Dummies Author Releases Top Ten Tips to Extend Remote Computer Life

1) Clean out the case – Especially when you have pets, you may find lots of non-electronic things dwelling inside your PC’s console. Clean it out; all that fuzz and dust helps trap heat, especially when it clogs the PC’s fan and air vents. But do take care: unplug your PC before opening the case. Then use a vacuum or can of air to blast away years of crud.

2) Clean up the digital detritus – As with cleaning out the inside of the remote computer support case, you’ll want to clean up the digital leftovers on your remote computer’s hard drive. The Disk Cleanup tool that comes with Windows is ideal for this. For your own stuff, you should go through the things you’ve saved to disk and ensure that there aren’t things lurking there taking up space that you no longer need. If so, delete ‘em!

3) Add more memory –Your remote technical support Christmas when you add more memory to the system. Unless the PC is already packed with RAM, buy more. Heck, if it’s packed with RAM, remove it and add RAM to the maximum capacity. Your computer support will love it. You will love it.

4) Backup your files – As remote computers age, the hard drive goes. The hard drive is where you store all your stuff, and that stuff should be precious to you. To help keep that information around, run a backup program on a regular basis. That second, just-in-case copy, of your stuff will come in handy some day.

5) Add a second hard drive – The hard drive in your old PC will die someday. Before then, add a second hard drive. For example, you can add an external hard drive and use it for backup. Or add an internal hard drive and start saving your stuff there for the big, sad day when the original hard drive bites the digital dust.

6) Get a new mouse, keyboard, or both! – Like the hard drive, your PC’s keyboard and mouse are mechanical things. They will suffer from wear and tear someday. Before then, do yourself a favor and buy replacements. A new mouse can add some happy zip to your computing day. A new keyboard, well, you can see the key tops again.

7) Perform regular maintenance –The computer support does have the ability to fix many of its own problems, but you must be an active participant. Regularly run disk utilities on the drive: defragment the drive to help improve speed and performance. Run a disk- checking utility to ensure that information can reliably be accessed on the disk.

8) Upgrade the optical drive – Rather than live in the 20th Century with a plain CD-ROM drive, get yourself a DVD drive, or a recordable drive. Replacement optical drives are inexpensive and easy to install yourself. They also come with the software necessary to use the new drive, even if Windows lacks those features.

9) Upgrade the video adapter – Video technology has come a long way since you bought your PC. A new video adapter, packed with abundant video RAM and a high-speed graphics processor, can make your PC look brand new. Well, on the screen at least. (Do ensure that you get an adapter that can plug into your remote computer support.)

10) Buy a UPS – Your remote computer support relies on power to keep it going. With an Uninterruptable Power Supply, you can ensure that the power is not only always there, but conditioned as well. The UPS will help keep your computer's aging bones from breaking during a snap outage.

source: businesswire.com/portal/site/google/?ndmViewId=news_view&newsId=20080708005246&newsLang=en

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Remote Computer Support: Get Computer Help Online

How to Get the Best Remote Computer Support

Remote Technical Support

Online computer support

Benefits Of PC Technical Support

Have you got an issue with your computer or do you want to upgrade your PC with the latest software. There are many remote PC repair companies that promise to debug your computer issues. The real question is that how can you find a reliable PC technical support in times of distress? When your computer freezes you first instinct is to call up your local technician. Now, you have wait for a week or so till the technician visits your house and provides you a resolution.

Gone are the days when you had to schedule an appointment with a technician who can help you with your computer issues. Today you can get instant online PC help to configure your outlook express, solve errors with Microsoft Office, prevent any sort of virus and help for virgin email settings. Alternatively if your PC is running slow you can think to upgrade your PC memory through remote PC technical support.

Let us see how does remote PC technical support works?

You call at toll free number at any time of the day and a solution engineer is at your service with all possible troubleshooting steps.

You get a secure remote diagnostic connection to repair and troubleshoot your computer errors.

You can get PC technical support through phone, email or chat from the comforts of your home.

PC technical support is provided in friendly manner that any non technical person can understand.

You can get easy resolutions in few simple steps and that saves you from the hassles of paying a visit to a computer repair shop.

These are some of the advantages of PC technical support.

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Remote Computer, Computer Jobs Hit Record High

Unemployment among computer-related jobs hovers near historic lows as the U.S. information technology workforce tops 4 million for the first time.

The size of the IT workforce in the United States has topped 4 million workers for the first time last quarter, according to CIO Insight’s analysis of U.S. Bureau of Labor Statistics data. And the number of employed IT pros reached 3,956,000 in the second quarter of 2008, also a record high.

The IT unemployment rate inched up one-tenth of a percentage point last quarter to 2.3 percent, but still hovers near historic lows. That’s in contrast to overall unemployment, which last quarter stood at 4.7 percent, more than double the IT jobless rate. (In June, overall unemployment stood at 5.5 percent for the second consecutive month, after shedding 62,000 jobs that month. Comparable numbers aren’t available for computer-related occupations.

Why would IT employment remain robust as unemployment rises in most other job categories? IT performs a critical role in business productivity, and the efficiencies it brings are crucial for employers looking to trim costs—including payrolls—as fuel and related expenditures soar and the economy and dollar weakens. In addition, companies today cannot operate without functioning IT systems, so certain business technology skills cannot be eliminated if a company wants to remain competitive.

A year earlier, the IT unemployment rate stood at 2.1 percent, with 3,599,000 workers employed in IT and 77,000 jobless and looking for positions in the field, for an IT workforce size of 3,675,000.

With 4,050,000 managers, professionals and other staffers holding or seeking computer-related positions last quarter, the IT workforce has grown by 10.2 percent over the past four quarters.

Another sign of a strong IT economy: the number of workers employed by IT services firms rose by 56,100 this past year to 1,414,400, a 4.1 percent increase, according to last month’s BLS establishment survey of some 160,000 businesses and government agencies covering about 400,000 worksites. The active sample includes about one-third of all nonfarm payroll workers.

The increase in IT services employment reflects the continuing need by companies for outsourcers to manage corporate IT infrastructures as well as provide hard-to-find but needed skills to develop and support new applications and systems.

Not every person employed by IT services firms—officially labeled by the government as remote computer support systems design and related services—is an IT pro, but a majority are. A 2006 government report estimates that 53 percent of IT services firms' workers hold IT jobs such as programmers; software engineers; remote computer repair the preferred choice of customers, network systems and data communications analysts; or database, network and systems administrators. Another 3 percent are computer repair and IS managers. The remaining employees—44 percent of payrolls—encompass non-IT managers and administrative and operational support personnel, including those in finance, human resources and sales.

Besides the establishment survey, the government also queries 60,000 households to determine employment and unemployment in the U.S. For our analysis, we use a BLS quarterly report that aggregates the monthly reports and details employment in hundreds of occupation categories. The government tracks seven major computer-related job categories: Today Many firm needs more remote computer professionals to log on and systems analysts, remote computer programmers, computer software engineers, computer support specialists, database administrators, network and computer systems administrators and network systems and data communications specialists plus computer and information systems managers.

CIO Insight analyzes these eight occupation categories to determine current IT employment conditions. Because these IT professions comprises less than 3 percent of the overall workforce, and each occupation category’s size on its own would be statistically unreliable, CIO Insight aggregates the last four quarters to determine each quarter’s workforce, employment and unemployment levels. For example, we added BLS data from the last two quarters of 2007 and the first two quarters of 2008 then divided by four to determine second-quarter 2008 data. Statisticians and economists say aggregating four quarters worth of data makes them more statically reliable than just using one quarter’s worth of data.

source : cioinsight.com/c/a/Workplace/Computer-Jobs-Hit-Record-High/

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Computer Help: Easy way to resolve your computer problems

Online computer support

Online PC Help Caters To Your Needs

Are you stuck with a computer that always crashes, has networking problems, has virus problems does not respond or runs too slow. Then you need not worry because the help is hand due to online PC help. Online PC help provides comprehensive and reliable computer solutions for all your PC worries. The technicians of online computer support are at your service at any time of the day or night to respond to any critical situation. You never know when you can face a PC technical issue while using a computer at home or office.

An online PC help can resolve your issues related to virus removals, installation of software, complete PC check up, network support and troubleshooting for broadband, VPN systems and wireless. Online computer support can also help in other PC issues like data recovery and other advanced gadgetry issues including Smartphone issue and Blackberry phones.Another advantage of going for an online computer support is that it lets you have an online real time messaging system that lets you contact a technical representative and address your issues to them. If you live in a remote area then you can fix any of your PC issues remotely. You do not wait for a technician to come to your home or office. The good thing about online PC help is that if the cost of your computer repair is bound to escalate they inform you if you want to continue with the service or not.

Computer Support

A computer support consultant is a seasoned consulting role which involves contract programming and system administration. Quite a tedious job, a computer support consultant is basically hired on a contract basis and usually the consultants are experts in computer administration and dealing.

Functions

The basic concept behind hiring computer consultants is to fit into the role of the expert and get services which are otherwise not found in the employees of the company. This skill of the consultant is hired by the companies to fill in the gap and ensure smoother functioning of the company.
The computer support consultants are required to train the employees in the company who have been hired on a permanent basis. The whole idea is to train the permanent employees in such a way that they will take over the services rendered by the consultant after the training process is over.
After the underlying issues are resolved by the computer consultant, the contract usually expires. The contract can be renewed if there are other areas or department in the company which have similar issues. Otherwise the consultant leaves the company.

Prospects

While this whole process is also a learning curve experience for the computer support consultant, the consultant can earn more money in the process. The difference between a permanent employee and a consultant is that while the former has a job wherein years might be spend on a single project.
It is a reliable and less-demanding job as compared to a consultant's. Because the latter have contracts of up to 3 months or even lesser and will have to apply for jobs every few months. The chief criteria to be qualified as a computer support consultant are to possess good and specialized skills which qualify the person to be a hired giving expert advice to companies.